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Refund policy


Return & Refund Policy

At Upper Room Global Prayer Movement, all merchandise sales are final.

We do not offer refunds, returns, or exchanges for any products purchased via our online store or at our events. This applies to all items, including clothing, accessories, and special editions.

Please note:

  • All items are sold as-is.
  • We do not accept returns due to sizing issues, change of mind, or duplicate purchases.
  • Please double-check your size, product selection, and shipping method before completing your order.
  • All items are thoroughly checked for quality before being released.

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 24 hours of receiving your order at sales@upperroomeu.com. We will assess the issue and, if eligible, offer a suitable solution.